Terms & Conditions
Welcome to DesiKhazana®!
These Terms & Conditions govern your use of our website, online store, and related services. By accessing or purchasing from our platform, you agree to abide by the terms listed below.
🔹 1. General Information
The website www.desikhazana.co.in is owned and operated by Aadya Enterprises, registered in India and managed by Aparna Choudhary.
By accessing our site, you confirm that you are at least 18 years of age or have parental/guardian consent to make a purchase.
We reserve the right to update or modify these Terms at any time without prior notice.
🔹 2. Products and Pricing
We make every effort to display product details, descriptions, and images accurately. However, slight variations in color, texture, or finish may occur due to photography and lighting.
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned.
Prices and product availability are subject to change without notice.
🔹 3. Orders and Payments
Orders placed on DesiKhazana® are processed once payment is successfully received through our secure payment gateway.
We accept online payments via UPI, debit/credit cards, and wallets.
Orders cannot be cancelled once confirmed, as products are often packed and dispatched quickly.
🔹 4. Shipping and Delivery
We strive to dispatch all confirmed orders within the specified timelines mentioned on each product page.
Delays due to courier or unforeseen events (such as weather, strikes, or regional restrictions) are beyond our control.
Customers will be notified of tracking details once the order is shipped.
🔹 5. Exchange and Return Policy
Exchanges are accepted within 5 days of delivery in case of damage or defect.
An unpacking video is mandatory for all exchange or return requests.
For Complete details, pls refer to our Exchange & Return Policy.
🔹 6. Intellectual Property
All website content, including images, text, logos, and graphics, are the exclusive property of DesiKhazana® and may not be reproduced or used without written consent.
🔹 7. Limitation of Liability
DesiKhazana® shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
While we ensure quality checks, we are not responsible for misuse, mishandling, or improper care of products after delivery.
🔹 8. Privacy & Data Protection
We value your privacy and handle all personal data as per our .
Your payment information is processed securely through trusted gateways; we do not store your card or banking details.
🔹 9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Ghaziabad, Uttar Pradesh.
Privacy Policy
At DesiKhazana®, your privacy is our top priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience on our website and associated platforms such as WhatsApp and Instagram.
🔹 Information We Collect
We collect basic personal details to process your orders and enhance your experience with us. This may include:
Name, contact number, and email address
Shipping and billing addresses
Payment details (processed securely through trusted gateways — we do not store your card information)
Communication history and preferences
We may also collect non-personal information such as browser type, device information, and website usage patterns to improve our services.
🔹 How We Use Your Information
Your information is used solely for:
Processing and fulfilling your orders
Communicating order updates, delivery status, or promotional offers (only if you opt-in)
Improving our product selection, website, and customer service
Responding to queries or complaints efficiently
We do not sell, rent, or share your personal information with third parties for marketing purposes.
🔹 Data Security
We use secure payment gateways and follow best practices to safeguard your personal and financial data. All sensitive information is encrypted and transmitted via secure servers.
🔹 Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some site features may not function properly without them.
🔹 Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, payment gateways). DesiKhazana® is not responsible for the privacy practices or content of these external sites.
🔹 Your Consent
By using our website, you consent to our Privacy Policy and the collection and use of information as described herein.
🔹 Policy Updates
DesiKhazana® reserves the right to update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.